FAQ

PRE-RACE INFORMATION

What is the Expo?
The Expo is a pre-race event held one day prior to the run where you can collect your Race Kit (Bib with Timing chip etc.) and connect/network with fellow runners!

What is the Venue, Date and Time of the Expo?
Please check the About Event Page on the website as we get closer to event date.

Can you post/courier my Race Kit/Bib?
No. All participants must come to the Expo to collect their Race Kits/Bibs.

CAN SOMEONE ELSE COLLECT MY RACE KIT ON MY BEHALF?
We recommend participant(s) collect their own race kit. However, if you need someone to collect on your behalf, they will have to bring a print out of your entry confirmation email and a letter/email/text from you authorizing them to collect the race kit on your behalf.

WHAT DO I NEED TO BRING TO COLLECT MY RACE KIT?
You will need a photo id (Pan or Aadhaar or Driving license etc.) to collect your race kit. If you are collecting the same on behalf of another runner, you will be required to bring an authorization letter/email/text along with a copy of their entry confirmation.

Each participant will receive a confirmation of their entry via email (also downloadable format), you are not required to print this email, but it would be a good idea to have a copy on your phone available.

REGISTRATION

What are the Race categories in the Hexaware Dream Runners Half Marathon (DRHM) event?  
Half Marathon (21.1 kms) and 10 km Run.  

Where can I find the Event Date and Venue details?
Please check the About Event page on the website for all the details.   

How do I register?
Registration for the event is only through the website www.dreamrunners.in. If you belong to a Corporate Organization and wish to register in large numbers (> 100), you may register as a Group. For more details on Group Registrations, please email us at [email protected]  

What is the minimum age for registering?
The minimum age for Half Marathon (21.1 km) and 10 km run is 18 years as on 21st July 2024. There is no limit on maximum age.  

How much is the Registration Fee?
The registration fee is Rs 1,600 + GST till the cut-off date, or when all slots are filled, whichever is earlier.   

What does the registration fee cover?
The fee covers entry to the event, Timing chip, Bib, T-shirt (if opted), Finisher’s medal, E-certificate and refreshments during & after the run.  

How should I train for the event? Are there any training runs scheduled?
Dream Runners and Chapters are organizing Training sessions from the month of April across select locations in Chennai. All are welcome to join our Training sessions. Details are posted on the website. 

What is the last date of registration?
Last day to register will be announced on the website and social media forums. 

Can I transfer/cancel my registration?
Will there be any refund? Sorry, no cancellations are possible and registration fees are non-refundable.  

Can I change my category once I have registered? For example, if I have registered for the Half Marathon, can I now change to a 10 km event? Or vice versa?
Please send us an email at [email protected] with [email protected] in CC and we will try our best to help you out. Change of Race category will be allowed until – 30th June, 2024.

Oops! I have made a mistake in one of my registration fields. How do I correct it?
Please email with the correct details to our registration partner – [email protected] There was a problem during registration. I have been charged but I did not receive a confirmation. What should I do? Please email with the correct details to our registration partner – [email protected]   

Do I receive any acknowledgement after registering?  
As soon as the payment is received, an email confirmation will be sent to your registered email ID. If the payment has gone through, and the email confirmation has not been received, please send an email to our registration partner – [email protected] with Transaction reference number. I have made the payment, but confirmation e-mail has not yet been received! It can be due to one of two reasons:

  1. There is a possibility that the confirmation e-mail is in your spam folder. You are requested to mark our mails as ‘Not Spam’.
  2. Sometimes, there may be a time lag between the payment being made and the information reaching us, payment gateway delays. If the delay is more than a few hours, please send your reference number by e-mail to our registration partner ([email protected]) and we will take the necessary steps.  

Can I transfer my race entry?
Race entries are non-transferable.  

Can I transfer my bib to somebody else or can somebody else run using my bib?
Transfer of Bib and running using someone else’s Bib are strictly prohibited.

Spot Registration
Limited Number of Registrations will be made available at Rs 2000 + GST (Not incl) Per runner on Expo Day on 20th July 2024

Can I register on the day of the event?
No, you cannot register on the day of the event.

Race Day

Which is the starting point of the run?
Please check the website closer to the event date. Once confirmed, details will be emailed as well.

What is the Race start time and the proposed route?
Please check the web site closer to the event date. Once confirmed, details will be emailed as well.

Can you provide some details about support and aid stations?
There will be aid stations clearly marked out and available at approximately every 2.5 kms of the course. The aid stations will have water, isotonic sports drinks, fruits, salt etc. They would also have basic first aid facilities (such as band-aid and pain relief spray). We request you to dispose of all trash in garbage bins/ bags stationed near the aid stations.

Will there be any medical facility or emergency support provided?
The following will be available should any emergency occur:

  • Ambulances for any emergency support covering the entire route.
  • Doctors at the venue
  • First Aid volunteers along the route
  • Route Marshals who will patrol the course on bicycles
  • Aid Station volunteers who can assist should you feel fatigued, dehydrated or too tired to continue

Can I bring any spectators or family members for the race?
Yes. Bring them along to cheer the runners! But please ensure they don’t step onto the roads and hinder the runners’ movement.

What are the Prize and Age Categories and will I get my Prize money?
Prizes and Age categories for the races will be announced closer to the Event date. 

Every podium finisher will be eligible for Prize only in their Age category as assigned by the Event Organizers. No individual can claim prizes in more than one category. 

Provisional winners in every category will be announced at the end of the Event. However, prize money will be transferred electronically post event, only after confirmation of results and verification of age and other details as necessary. 

Timing mats may be removed from Start point 15 minutes after the flag-off of the Race category

Runners who start their race 15 minutes after the announced start time will not qualify for Timed runs.