FAQ

PRE-RACE INFORMATION

What is the Expo?
The Expo is a pre-race event held one day prior to the run where you can collect your Race Kit (Bib with Timing chip etc.) and connect/network with fellow runners!

Can you post/courier my Race Kit/Bib?
No. All participants must come to the Expo to collect their Race Kits/Bibs.

Can someone else collect my race kit on my behalf?
We recommend participant(s) collect their own race kit. However, if you need someone to collect on your behalf, they will have to bring a print out of your entry confirmation email and a letter/email/text from you authorizing them to collect the race kit on your behalf.

What do I need to bring to collect my race kit?
You will need a photo id (Pan or Aadhaar or Driving license etc.) to collect your race kit. If you are collecting the same on behalf of another runner, you will be required to bring an authorization letter/email/text along with a copy of their entry confirmation.

Each participant will receive a confirmation of their entry via email (also downloadable format), you are not required to print this email, but it would be a good idea to have a copy on your phone available.

REGISTRATION

What are the Race categories in the Hexaware Dream Runners Half Marathon (DRHM) event?  
Half Marathon (21.1 kms) and 10 km Run.  

How do I register?
Registration for the event is only through the website www.dreamrunners.in. If you belong to a Corporate Organization and wish to register in large numbers (> 100), you may register as a Group. For more details on Group Registrations, please email us at [email protected]

How do I register?
No spot registrations will be available on Expo or Race Day.

What is the minimum age for registering?
The minimum age for Half Marathon (21.1 km) and 10 km run is 18 years.  

How much is the Registration Fee?
The registration fee is Rs 1,600 + GST till the cut-off date, or when all slots are filled, whichever is earlier.   

What does the registration fee cover?
The fee covers entry to the event, Timing chip, Bib, T-shirt (if opted), Finisher’s medal, E-certificate and refreshments during & after the run.  

How should I train for the event? Are there any training runs scheduled?
Dream Runners and Chapters are organizing Training sessions from the month of March across select locations in Chennai. All are welcome to join our Training sessions. Details are posted on the website. 

What is the last date of registration?
Last day to register will be announced on the website and social media forums. 

Can I transfer/cancel my registration?
Will there be any refund? Sorry, no cancellations are possible and registration fees are non-refundable.  

Oops! I have made a mistake in one of my registration fields. How do I correct it?
Please email with the correct details to our registration partner – [email protected] There was a problem during registration. I have been charged but I did not receive a confirmation. What should I do? Please email with the correct details to our registration partner – [email protected]   

Do I receive any acknowledgement after registering?  
As soon as the payment is received, an email confirmation will be sent to your registered email ID. If the payment has gone through, and the email confirmation has not been received, please send an email to our registration partner – [email protected] with Transaction reference number. I have made the payment, but confirmation e-mail has not yet been received! It can be due to one of two reasons:

  1. There is a possibility that the confirmation e-mail is in your spam folder. You are requested to mark our mails as ‘Not Spam’.
  2. Sometimes, there may be a time lag between the payment being made and the information reaching us, payment gateway delays. If the delay is more than a few hours, please send your reference number by e-mail to our registration partner ([email protected]) and we will take the necessary steps.  

Can I transfer my race entry?
Race entries are non-transferable.  

Can I transfer my bib to somebody else or can somebody else run using my bib?
Transfer of Bib and running using someone else’s Bib are strictly prohibited.

Can I register on the day of the event?
No, you cannot register on the day of the event.